tawk.to – All premium features for communicating with customers for FREE

The tawk.to service allows users to use its online chat system for free. The service assures that the tool with all the premium features will be free forever. In addition to the classic functions for online communication, the service also provides a ticket system, a knowledge base, a chat page, a group chat, and much more.

livechat tawk.to

Using the dashboard, the user can track and observe customers’ actions in real-time throughout the journey. The system also keeps track of which operators answered the client last and will keep a complete correspondence history.

Another exciting feature of tawk.to is its knowledge base. It is a page with all the popular questions and answers. The page is generated automatically; you can personalize it and select posts to share.

The free version includes many valuable features, namely:

45+ languages, geo IP tracking, employee aliases, message filter, Javascript API, Unlimited agents, sorting agents by department, group messaging, sentiment tracking, file transfer, video + voice (add-on), complete history, tags, custom tables, operator to operator chat, screen sharing, engagement tracking, domain restriction, print monitoring, desktop notifications, statistics, scheduler, visitor information, operator notification, accept payments via chat, automatic translation and much, much more.